Remote Support

Have you ever been frustrated with trying to follow troubleshooting instructions from a technician half a world away only to find out they can't help you, but you have to pay anyway?

Canalestech.com offers you the opportunity to simply tell us what the problem is and allow us to connect to your computer. We will then handle all of the details for you without you having to type in in obscure commands or clicking through endless menus. 


Our Remote Support Guanrantee

If we don't fix your problem online, you don't pay. Now you don't have to worry about paying for failed efforts. We will do our best to get you up and running again.

  • Not all support issues can be resolved remotely.
  • A technician will offer remote support only after determining that your issue is not due to a physical problem.
  • If you are local, you will always have the opportunity to request that a technician be dispatched to your location. 
  • Please email us for details or any questions about this service